Privacy Policy

This Policy applies to Personal Information obtained through our websites, social networking platforms (each, a “Site”), or in connection with your use of our products and services (collectively, the “Services”). This Policy, along with our Terms of Use, governs your use of the Services. By using the Services, you agree to the collection, use, and disclosure of your Personal Information as described herein.

“Personal Information” means data about an individual who can be identified from that data, or by combining it with other data. It does not include anonymous or aggregated data. “Affiliates” are persons or entities directly or indirectly controlling, controlled by, or under common control with Royal Cannabis.

Collection of Personal Information

We may collect Personal Information when you:

• Visit our Site or place an order
• Create an account or subscribe to a newsletter
• Enter sweepstakes, contests, or complete surveys
• Submit product reviews or agree to receive communications
• Otherwise interact with our Services

Identifiers

• Name, alias, online identifier
• Birthdate, gender (when voluntarily provided)

Contact Information

• Email address, phone number
• Shipping or billing address
• Social media profile name

Account & Commercial Information

• Username, account password, purchase & order history
• Credit card or debit card details, payment information

Other Information We Collect

• Communications — Questions about products, intended use, customer service records
• Public Content — Information disclosed in reviews, blogs, social media, or public forums
• Health-Related — If voluntarily shared, including reactions to products
• Purchase History — Products or services purchased, obtained, or considered

Internet & Electronic Activity

We automatically collect IP address, geolocation data, browser type, referring website, pages visited, and search queries. We use cookies, web beacons, pixels, and similar technologies to understand how you use our Site.

Use of Personal Information

• Provide, operate, and improve our Services
• Process and fulfill transactions
• Personalize your experience and provide customer support
• Conduct marketing, advertising, and promotional campaigns
• Prevent fraud and unauthorized transactions
• Protect our rights and property; comply with legal obligations

You may unsubscribe from marketing communications at any time.

Sharing of Personal Information

• Employees — On a need-to-know basis
• Affiliates — Entities under common ownership or control
• Service Providers — Hosting, payment processing, shipping, data storage, marketing, and customer service vendors (required to protect your data)
• Business Transfers — Mergers, acquisitions, sales, or asset transfers
• Legal Compliance — When required by law or to protect our legal rights

We may also share aggregated, non-identifiable data for lawful purposes.

Cookies & Tracking

We use cookies to process transactions, store cart items, improve functionality, analyze usage, and personalize your experience. You may disable cookies through browser settings, though some features may not function properly.

We and our third-party partners may use pixels, web beacons, tags, and code snippets to collect information about your activity across websites for targeted advertising. Our Site does not respond to “Do Not Track” browser signals.

Retention, Security & Data Movement

We retain Personal Information only as long as necessary for business or legal purposes, using reasonable physical, electronic, and administrative safeguards. No system is completely secure — you are responsible for maintaining the confidentiality of your passwords.

Royal Cannabis processes data in the United States. Your information may be stored or processed outside your state of residence, including North Carolina.

Children & Third-Party Links

Our Site is not directed to individuals under 21. We do not knowingly collect Personal Information from individuals under 21. If discovered, we will delete it. Parents or guardians should contact us immediately.

Our Site may contain links to third-party websites. We are not responsible for their privacy practices.

North Carolina Residents

While North Carolina does not currently have a comprehensive consumer privacy statute comparable to California’s CCPA, we are committed to protecting your privacy. You may contact us to:

• Request access to your Personal Information
• Request corrections
• Request deletion (subject to legal requirements)

Cookie Settings

• Essential Cookies — Necessary for site functionality
• Performance Cookies — Help improve performance and features
• Analytics Cookies — Help us understand user interaction
• Targeting Cookies — Deliver relevant advertising

To manage preferences or request that we limit data sharing, email us with the subject line “Your Privacy Rights” or “Do Not Sell My Personal Information.”